Privacy Policy | Arts + Literature Laboratory | Madison Contemporary Arts Center

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Privacy Policy

Information We Collect

Arts + Literature Laboratory ("ALL", "we", "us", or "our") collects personal information that you voluntarily provide to us when you interact with our website, register for classes or events, make a donation, sign up for our newsletter, purchase tickets, or opt into our messaging program.

  • Personal Information: Includes your name, email address, mailing address, phone number, payment details, and donation or ticket purchase history.

  • Automatically Collected Information: When you visit our website, we automatically collect technical data such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits using standard analytics tools.

How We Use Information

We use the personal data we collect for the following operational and organizational purposes:

  • To process donations, event tickets, membership enrollments, and class registrations.

  • To send administrative communications, receipts, and updates regarding your transactions.

  • To deliver email newsletters, program announcements, and promotional updates (if you have opted in).

  • To provide customer support, answer inquiries, and deliver SMS notifications (if opted into messaging).

  • To operate, maintain, analyze, and improve our website and community programming.

Third-Party Services 

We utilize trusted third-party service providers to facilitate our operations and services, including payment processing (e.g., Stripe), email marketing and distribution (e.g., Mailchimp), event ticketing, class registration management, SMS message delivery, and website analytics (e.g., Google Analytics). These third parties operate under their own independent privacy terms and only process data on our behalf as necessary to fulfill these services.

Data Sharing & Selling

Arts + Literature Laboratory does not sell, rent, trade, or share personal, donor, or mobile information with outside commercial entities or third parties for marketing purposes. Your information is kept confidential and is only shared with third-party service providers directly involved in supporting our operations as described in this policy. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against loss, theft, misuse, and unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

User Rights & Opt-Out

You have the following rights regarding your personal information:

  • Email Opt-Out: You may opt out of receiving promotional or newsletter emails from us at any time by clicking the "unsubscribe" link located at the bottom of our emails.

  • SMS Opt-Out: You may opt out of receiving text messages at any time by replying STOP to any text message received from us.

  • Access, Correction, or Deletion: You may request access to, correction of, or deletion of your personal data by contacting us directly.

Children’s Privacy

Our website and online services are not directed to children under the age of 13, and we do not knowingly collect personal information online from minors without parental consent. If you believe we have inadvertently collected personal data from a child under 13 online, please contact us immediately so we can promptly delete such information.

Messaging Terms & Conditions

ARTS & LITERATURE LABORATORY INC operates a text messaging program subject to the following terms:

  1. Program Description: The messaging program consists of general conversational messaging to answer questions and provide support to customers, promotional offers or discounts, and any promotion of our products/services.

  2. Cancellation: You can cancel the SMS service at any time. Just text STOP to the phone number from which you received messages. After you send the SMS message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

  3. Support: If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at ritamae@artlitlab.org.

  4. Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages.

  5. Rates & Frequency: Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

*updated 9/30/2026

Contact Us

If you have questions or concerns about this Privacy Policy or our data handling practices, please contact us at:

Arts + Literature Laboratory
111 S. Livingston St., Suite 100
Madison, WI 53703

Email: info@artlitlab.org
Phone: 608-590-9358

 

 

PLAN YOUR VISIT

Arts + Literature Laboratory is located at 111 S. Livingston Street #100, Madison, Wisconsin, 53703.

Our galleries are normally open Tuesday through Friday 10am-5pm and Saturday noon to 5pm, and other programs take place throughout the week. Please check the events calendar and education section for details.

CALENDAR

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